Alaska Airlines Technical Editor & Publishing Specialists II in Seattle, Washington
WHAT WE'RE ABOUT
We're creating an airline people love. It begins with each Alaska Airlines employee, bringing unique strengths and energy to our work in the air and on the ground. Every day, we go beyond what's expected and reach for the remarkable, together.
The Technical Editor & Publishing Specialist II provides cross divisional support for complex technical publications and communications including electronic distribution to intranet and mobile devices. This role partners cross divisionally to support streamline processes, establish schedules, and evaluate requirements related to technical publications.
Scope & Complexity
This individual contributor role supports technical editing and publishing activities for Alaska Airlines (AS) using innovative thinking to identify and promote efficient ways of doing business through improved processes, automation and technological integration while maintain standards and compliance.
Publishes technical manuals and documents for Flight Operations and Inflight divisions.
Ensures all productions are accurately drafted, revised, edited, proofed, published, and distributed to correct departments including aircraft flight deck.
Analyzes, interprets and transforms complex content into appropriate software for multiple outputs.
Edits and converts graphics and illustrations into appropriate formats for proper rendering and display.
Maintains and audits electronic files, databases, and historical files for accuracy and records retention policies.
Designs, edits, and maintains the division's web pages and source files.
Partners with subject matter experts (SMEs) and stakeholders in divisional and cross divisional projects.
Completes needs analysis, updates, and monitors project workflow through project completion ensuring Federal Aviation Administration (FAA) deadlines are met.
Monitors communication channels to assist customers with manuals and updates.
Updates and distributes manuals/documents to web, mobile devices, synced servers, and Electronic Flight Bag (EFB).
Performs end-user support for manuals on web and mobile devices.
Drives continuous improvement of people, processes, and systems.
Assists in evaluating moderate to complex problems, systems, applications, and software to perform troubleshooting and implements changes.
Provides publishing expertise to other specialists.
Serves as subject matter expertise for publishing styles, graphics, and software for web pages, applications, software, html/xml, and CSS coding.
Performs other duties as assigned.
Job-Specific Skills, Experience & Education
A minimum of 4 years of experience in technical publications.
In lieu of 4 years of experience a technical certificate in a related field and a minimum of 2 years of experience in technical publications or editing in a related field.
Good driving record, with the ability to obtain SIDA badge.
Intermediate design, format, layout, and graphics experience for publishing complex technical manuals.
Intermediate level electronic publishing, web interface, apps and mobile devices experience.
Intermediate level of Adobe Create Suite or Framemaker or Arbortext Editor.
Experience creating processes and procedures for department system operating procedures (SOP).
Demonstrated proficiency analyzing, auditing, implementing, and adhering to compliance, policies, and safety regulations solutions.
Ability to evaluate complex processes, systems, applications, and software to recommend appropriate changes, resolve issues, research, and perform troubleshooting.
Effective communication skills (e.g., verbal, written, and listening).
Detailed oriented and highly organized, with ability to prioritize, multi-task, and work independently with limited guidance in a fast-paced environment.
Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
Travel to different bases AS supports approximately 15%.
Manual distribution to aircraft with ability to climb stairs and lift up to 25 lbs.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Html/xml, style sheets, web design, structured authoring, or content management systems experience.
Experience with Apple products/apps, mobile devices and Web interfaces.
Knowledge of aircraft types.
An Associate of Arts or an Associate of Science degree or greater.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
EQUAL EMPLOYMENT OPPORTUNITY
Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.
Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.
Job ID 33629
Location Seattle, WA
FLSA Status Nonexempt
Full/Part Time Full-Time