Alaska Airlines Sr Software Development Engineer, Airport Experience in Seattle, Washington


Manager, Software Engineering ACE Team


Alaska Airlines is one of the most respected names in aviation and flies throughout its namesake state and the Lower 48, as well as to Hawaii, Canada, Mexico and Costa Rica. Our roots date to 1932 and are symbolized by the Alaska Native painted on the tails of our aircraft. Guided by what we call the "Alaska Spirit", we pride ourselves on providing a lifeline to remote communities while delivering renowned service to everyone we fly. This commitment has brought us national and international recognition. We've been honored with a variety of awards by readers of Travel + Leisure, Conde Nast Traveler, USA Today and others. Alaska, with Virgin America, is the premier airline for people on the West Coast, and together with its sister carrier Horizon Air, flies to more than 115 destinations. The two airlines are subsidiaries of Alaska Air Group Inc. (NYSE:ALK) with annual revenues exceeding $7 billion.


Come be a part of building the technology future of Alaska Airlines. The Airport Customer Experience team builds a variety of airport applications that help our customers and employees create an amazing travel experience on Alaska Airlines. As we look to the future, Alaska has provided mobile devices to its entire front line workforce and we are looking at ways to use technology to create a delightful and outstanding customer experience...and that's where you come in.

Alaska Airlines is looking for a Senior Software Engineer that will help shape the future of how our customers and employees use mobile technology to create an extraordinary travel experience.

The team is delivering software in incremental pieces via scrum delivery methodologies. This includes working hand-in-hand with our business and constantly shipping innovative solutions that provide immediate business value. We are looking to grow our team by adding an engineer who is passionate about writing code the right way. We are looking for a driven engineer who embodies software craftsmanship and will not only write clean code with robust unit tests, but loves mentoring others on these skills.

Scope & Complexity

  • This position supports software development activities for Alaska Air Group (AAG) and its subsidiaries.

Key Duties

  • Contributes as senior developer of a scrum delivery team, working with a product owner and other developers to deliver business value on an iterative basis.

  • Designs and implements a sophisticated platform that will serve our guests in innovative new ways.

  • Owns the technical aspects of a major system, ensuring the long term vision is achieved.

  • Partners with the business system owners and Enterprise Architecture to evaluate, design, develop, and implement technology solutions.

  • Architects, designs, and develops complex custom software applications.

  • Designs and develops complex systems and their related interfaces incorporating common services.

  • Ensures solutions are quality based and incorporate LEAN practices for simplifying business processes.

  • Develops and maintains appropriate system documentation throughout the system life cycle (e.g., design, development, test, support, change release, and implementation documentation).

  • Provides production support and timely issue resolution to ensure system reliability.

  • Ensures delivery of high quality software by writing clean code and utilizing pair programming, test-driven development (TDD), continuous integration, and code reviews.

  • Provides application support, including developing and implementing production application monitors, and timely problem identification and resolution.

  • Provides technical leadership for the application life cycle in the areas of secure code requirements, system performance measurements, quality metrics, design reviews, agile methodology, unit testing practices, application support, defect troubleshooting, and resolution.

  • Continually seeks to improve applications (e.g., system performance, functionality, code efficiency, and code defects).

  • Serves as a mentor and idea leader to continuously improve the team by sharing new technology/process opportunities, and sharing best practices.

  • Actively engages in the technology industry and seeks to understand how evolving technologies can benefit our organization.

  • Embraces other duties as assigned, including rotating on-call support.

Job-Specific Skills

  • Required

  • A minimum of 5 years of professional software engineering experience.

  • Expertise working with C#, Asp.Net, IOS, Swift MVC, VB6.

  • Expertise programming in C# or Swift.

  • Expertise building and consuming high scale web services.

  • Expertise with test driven development and unit testing.

  • Expertise building custom applications following best practices (TDD, OOP, SOA, design patterns - MVC, MVP, build pipelines, continuous delivery, etc.).

  • Experience coaching and mentoring developers to follow established best practices.

  • Excellent communication skills and a proven ability to collaborate with a variety of team members.

  • Ability to provide on-call support.

  • Minimum age of 18.

  • Must be authorized to work in the U.S.

  • Preferred

  • Experience in Agile/Lean development methodologies.

  • Experience building native applications in IOS.

  • Experience building high-scaled distributed systems using Azure or AWS

Job-Specific Leadership Expectations

  • Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.


  • High school diploma or equivalent is required.

  • A Bachelor of Arts or a Bachelor of Science degree is preferred.


The location for this position is in Seattle, Washington


For eligible employees, our company offers a unique total rewards package that few companies can match, including insurance coverage for medical, dental and vision care, 401(k) retirement savings plans, monthly and annual incentive bonus plans, time off and a generous employee travel program. Our values reflect who we are at work and in our communities: Own Safety, Do the Right Thing, Be Kind-Hearted, Deliver Performance, and Be Remarkable. Alaska Airlines also fosters a diverse and inclusive culture and is an Equal Opportunity Employer.


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Alaska Airlines and Horizon Air do not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Alaska Airlines y Horizon Air no toleran discriminacion o acoso en base a raza, color, credo, religion, origen nacional, estatus migratorio de residencia o ciudadania, edad, sexo, orientacion sexual, identidad de genero o expresion, estado civil, discapacidad, estado veterano protegido, informacion genetica o cualquier otra base protegida por la legislacion aplicable. Empleados o aspirantes que indaguen, discutan o revelen su compensacion o la remuneracion de otros empleados o aspirantes tambien estan protegidos por ley.

Job ID: 32172

Location: Seattle, WA

Full/Part Time: Full-Time

Regular/Temporary: Regular