Alaska Airlines Senior Technical Product Owner in Seattle, Washington


We're creating an airline people love. It begins with each Alaska Airlines employee, bringing unique strengths and energy to our work in the air and on the ground. Every day, we go beyond what's expected and reach for the remarkable, together.


Role Summary The successful candidate will join the e-Commerce Support team to make strategic product decisions grounded in data. This role will partner with product managers, product owners, and the technical teams to convert product strategy into a detailed, prioritized backlog of user stories. Serving as the Senior Technical Product Owner role in the Agile process, this position will collaborate with Agile delivery teams to bridge the gap between the desires of the business and the capabilities of the current technology.

Scope & Complexity This individual contributor position brings strategic & technical knowledge in support of product delivery strategy across e-commerce.

Key Duties

  • Support product strategy by providing the capabilities of the current technology

  • Support product strategy by partnering with teams to provide a product backlog of features & user stories for use by a Scrum delivery team

  • Lead the Technical Product Owners in refinement of their backlog and in the tasking of stories as needed

  • Be relentless in the pursuit of incremental delivery by looking for ways to meet business goals and learn from customers through frequent, measurable enhancements

  • Work collaboratively and use best practices with the delivery team to support backlog refinement, sprint planning and longer term release planning

  • Provide early analysis of the technical capabilities in support of prioritized user stories

  • Provide information to assist the delivery team in the refinement of user stories

  • Work with the team to remove blocking issues and clarifying ambiguous requirements

  • Provide support during system outages or emergency situations including occasional 24x7 on-call duties

  • Provide direction, mentorship, and coaching to Technical Product Owners

  • Provide vendor management oversight as needed; manage vendor relationship inclusive of budget spend and service level agreements

Job-Specific Skills, Education, and Experience Required

  • A minimum of 4 years of experience as a business analyst, product owner or other relevant experience

  • A minimum of 3 years working as a Product Owner in partnership with a delivery team using Scrum

  • A minimum of 2 years working as a Technical Product Owner, Technical Product manager, Software Developer, or equivalent experience

  • Experience influencing cross-functional teams successfully

  • Experience using digital analysis tools like Omniture

  • Basic knowledge of web technologies such as HTML, JavaScript, CSS and service-oriented architectures

  • High school diploma or equivalent

  • Minimum age of 18

  • Authorized to work in the U.S.


  • 4+ years working directly with web and mobile e-commerce businesses exceeding $1MM in revenue per year

  • Significant experience working on large CONSUMER e-commerce businesses

  • Knowledge of the airline and/or travel industries and related technologies

  • Deep working knowledge of lean concepts

  • Bachelor's degree in computer science or related discipline

Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.


Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.

Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.

Job ID: 33375

Location: Seattle, WA

FLSA Status: Exempt

Regular/Temporary: Regular