Alaska Airlines Inflight Regulatory Compliance Auditor in Seattle, Washington

REPORTS TO

Inflight Safety & Compliance Manager, Inflight Safety & Compliance

ALASKA AIRLINES' STORY

Alaska Airlines is one of the most respected names in aviation and flies throughout its namesake state and the Lower 48, as well as to Hawaii, Canada, Mexico and Costa Rica. Our roots date to 1932 and are symbolized by the Alaska Native painted on the tails of our aircraft. Guided by what we call the "Alaska Spirit", we pride ourselves on providing a lifeline to remote communities while delivering renowned service to everyone we fly. This commitment has brought us national and international recognition. We've been honored with a variety of awards by readers of Travel + Leisure, Conde Nast Traveler, USA Today and others. Alaska, with Virgin America, is the premier airline for people on the West Coast, and together with its sister carrier Horizon Air, flies to more than 115 destinations. The two airlines are subsidiaries of Alaska Air Group Inc. (NYSE:ALK) with annual revenues exceeding $7 billion.

POSITION INFORMATION

Role Summary The Inflight Regulatory Compliance Auditor supports and assists the department by conducting routine internal audits, investigating findings of non-compliance, and acting as a liaison with the FAA. This Auditor will be required to maintain a working knowledge of all Federal Aviation Regulations, Inflight policies and procedures and use critical thinking skills to make key determinations regarding regulatory requirements. This Auditor will conduct audits of the Inflight department and ensure that all audits are tracked and corrective actions monitored.

Scope & Complexity As an individual contributor, this position supports regulatory compliance activities for the Inflight division at Alaska Airlines (AS). The role monitors and audits internal programs to ensure regulatory compliance. This role serves as a key participant for Inflight preparations for Department of Defense (DoD) and IATA International Operations Safety Audit (IOSA).

Key Duties

  • Assists the Manager, Inflight Safety and Compliance in the development, implementation and oversight of the Inflight Internal Audit Program.

  • Plans and conducts operational audits and investigations (consisting of observations, document reviews, interviews, etc.) of all Inflight disciplines including:

  • Works closely with Inflight management to collect compliance data.

  • Analyzes collected data to identify systemic trends of non-compliance.

  • Conducts root cause analysis to identify process level breakdowns.

  • Assists inflight management in the development of effective corrective action plans.

  • Verifies that implementation of the proposed corrective action(s) will correct discrepancies noted during audit.

  • Plans and conducts audits of processes designed to monitor contracts with external service providers.

  • Performs follow-up checks to monitor the effectiveness and sustainability of corrective action plans, including rectifying previous non-compliance.

  • Provides real-time coaching and training of Inflight personnel.

  • Maintains a working knowledge of IATA International Operations Safety Audit (IOSA), Department of Defense and FAA Regulations and policies.

  • Serves as a liaison to the Federal Aviation Administration (FAA) on all Inflight regulatory matters including oversight of all document control processes and formal correspondence.

  • Assists in the management of the Check Flight Attendant program.

  • Oversees the scheduling of Initial Operating Experience for new hire flight attendants.

  • Oversees and coordinates the Probationary Observation program.

  • Performs other duties as assigned.

Job-Specific Experience, Education & Skills Required

  • A minimum of 2 years of experience with compliance auditing.

  • Knowledge of FAA regulatory oversight process system to include, but not limited to:

  • Preamble to the Federal Aviation Regulations.

  • Operations Specifications as applicable to Inflight.

  • Notices, Orders, InFo, SAFOs, ACOB and FSIMS .

  • Special Federal Aviation Regulations.

  • Advisory Circulars.

  • FAA Safety Assurance System and associated Data Collection Tools (DCTs).

  • Strong working knowledge of the Safety Management System (SMS) and Safety Risk Management (SRM) processes.

  • Demonstrated aptitude towards problem identification, resolution and comprehension and interpretation of technical procedure.

  • Detail oriented and highly organized with the ability to multi-task and work independently with guidance in a fast-paced environment.

  • Excellent communication skills (e.g., verbal, written, and listening).

  • Proficiency with Microsoft Office applications (e.g., Outlook, Word, Excel, PowerPoint), including advanced data analysis and reporting in Excel.

  • Ability and willingness to work a flexible schedule based on business needs.

  • Ability and willingness to travel up to 30% of the time.

  • High school diploma or equivalent is required.

  • Minimum age of 18.

  • Must be authorized to work in the U.S.

Preferred

  • A Bachelor's degree.

  • Experience with 14 CFR Part 121 Inflight Operations.

  • Experience with event investigations, statistical analysis, and root cause analysis and asocial causal factors.

Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

THE LOCATION

The location for this position is in Seattle, Washington

OUR CULTURE - ALASKA AIRLINES

For eligible employees, our company offers a unique total rewards package that few companies can match, including insurance coverage for medical, dental and vision care, 401(k) retirement savings plans, monthly and annual incentive bonus plans, time off and a generous employee travel program. Our values reflect who we are at work and in our communities: Own Safety, Do the Right Thing, Be Kind-Hearted, Deliver Performance, and Be Remarkable. Alaska Airlines also fosters a diverse and inclusive culture and is an Equal Opportunity Employer.

POSTING INFORMATION

Please apply on or before: July 22nd, 2018 at 11:59pm Pacific Daylight time.

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Alaska Airlines and Horizon Air do not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Alaska Airlines y Horizon Air no toleran discriminacion o acoso en base a raza, color, credo, religion, origen nacional, estatus migratorio de residencia o ciudadania, edad, sexo, orientacion sexual, identidad de genero o expresion, estado civil, discapacidad, estado veterano protegido, informacion genetica o cualquier otra base protegida por la legislacion aplicable. Empleados o aspirantes que indaguen, discutan o revelen su compensacion o la remuneracion de otros empleados o aspirantes tambien estan protegidos por ley.

Job ID: 32430

Location: Seattle, WA

Full/Part Time: Full-Time

Regular/Temporary: Regular