Alaska Airlines Director of Human Resource Business Partners in Seattle, Washington


We're creating an airline people love. It begins with each Alaska Airlines employee, bringing unique strengths and energy to our work in the air and on the ground. Every day, we go beyond what's expected and reach for the remarkable, together.


Role Summary The Director, HR Business Partners Corporate inspires and leads a strategic business partner team, including programs, and scalable processes to support Alaska Airlines' high performance culture. This senior leader forges strong relationships with executive leadership in all corporate back office divisions by listening, understanding needs, defining shared objectives, proactively consulting, and collaborating to meet organizational goals. He or she leads the strategy for the Business Partner team's development and serves as leader and key subject matter expert on high-impact HR initiatives.

Scope & Complexity This senior leadership role directs human resources and employee relations activities for Alaska Airlines. This role executes strategy and sustainable processes to advance employee engagement and also conducts high-risk or highly sensitive investigations.

Key Duties

  • Partners with corporate and regional office executive leaders to develop a comprehensive people strategy that addresses organizational effectiveness, onboarding of new leaders, leadership development, engagement, workforce and succession planning, performance management, and training support.

  • Establishes appropriate programs to ensure the effectiveness of people strategies, appropriate use of resources, performance against goals, and effectiveness of People team and divisional leaders while managing reports and scorecards to drive results.

  • Develops and implements strategy for the HRBP team's service delivery, setting and maintaining a roadmap for team development that supports the needs of the organization.

  • Responsible for providing support to the VP, People and the People Team.

  • Works with the leaders of Engagement Programs, Diversity & Inclusion and Learning and Organizational Development (L&OD;) to enable the business partners to provide integrated and customer-focused HR business solutions to leaders.

  • Project manages various people-related and cross-functional projects, including development and implementation of company-wide people initiatives and programs, and ensures change management best practices are applied.

  • Partners with the leader of Engagement Programs to promote the survey, communicate survey results, and support leaders in taking action to improve engagement, customer satisfaction, and leadership effectiveness.

  • Develops and oversees employee policies in coordination with employee compliance functions.

  • Oversees corporate investigations for all allegations of harassment, discrimination, and hostile work environment escalated beyond first level Managers, as well as those representing significant risk to the organization.

  • Responsible for governance process for new and changing roles, executing job evaluations, org changes, offers and merit increases in coordination with the Director, Compensation.

  • Partners cross-functionally and cross-divisionally to grow and maintain a high performance culture and to manage non-performers.

  • Cultivates and motivates direct/indirect reports through coaching, mentoring, and by providing regular and meaningful feedback.

  • Works with internal and external counsel to prepare for and, when necessary, attend mediations, arbitrations, depositions, and other court proceedings.

Job-Specific Skills & Education Required

  • A minimum of 7 years of hands-on leadership experience, including leading large groups of employees and leading multiple functions simultaneously in a fast-paced, customer-focused environment.

  • A minimum of 7 years of relevant HR experience.

  • A Bachelor of Arts or a Bachelor of Science degree.

  • Deep experience designing and managing complex processes and projects.

  • Good working knowledge of and experience with human resources functions including HRBP teams, compensation, and employee relations.

  • Proven change management skills and a thirst for applying research and best practices to existing business problems.

  • Excellent strategy, organizational, interpersonal, leadership and customer service skills.

  • Ability and willingness to travel for business, often on short notice.

  • Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).

  • High school diploma or equivalent.

  • Minimum age of 18.

  • Must be authorized to work in the U.S.


  • PHR or SPHR professional certification.

Job-Specific Leadership Expectations

  • Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

  • High energy, positive and executive-level presence along with positive with top-notch written and verbal communication, public speaking, influence and motivational skills.

  • Innovative, apolitical, resilient, fact-based and creative solutions-focused mindset, with ability to thrive in a rapidly-changing, collaborative environment and to manage conflict.

  • Proven ability to leverage business acumen and analytic capability to position the HR organization as change agent and key business partner.




Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.

Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.

Job ID: 33156

Location: Seattle, WA

Full/Part Time: Full-Time

Regular/Temporary: Regular